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Avaya 78201X certification exam covers a range of topics, including Avaya IP Office™ Platform installation, configuration, maintenance, and troubleshooting. 78201X exam also covers topics such as Avaya IP Office™ Platform networking, voice quality, and security. To achieve this certification, candidates must demonstrate their knowledge and skills in these areas through a rigorous exam.

Avaya 78201X exam is a computer-based test that consists of 60 multiple-choice questions. 78201X Exam is timed and candidates have 90 minutes to complete it. 78201X exam is administered by Pearson VUE, a leading provider of computer-based testing services. To register for the exam, candidates must first create an account on the Pearson VUE website and then schedule a testing appointment at a local testing center.

Avaya IP Office™ Platform Support Certified Exam Sample Questions (Q18-Q23):

NEW QUESTION # 18
Which three licenses can support the Avaya Equinox client without the additional need for a softphone? (Select three.)

A. Receptionist
B. Power User
C. Teleworker
D. Remote Worker
E. Office Worker
F. Basic User

Answer: A,C,D

Explanation:
The Avaya Equinox client can be supported with Teleworker, Remote Worker, and Receptionist licenses, as they include the Avaya Equinox client.

NEW QUESTION # 19
A customer tells you that the Avaya IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)

A. Use SSA.
B. Examine the IP Telephone VoIP settings
C. Enable RTCP monitoring.
D. Use debug view.
E. Check the PSTN Connection.

Answer: B,C

Explanation:
Examine the IP Telephone VoIP settings: Review the configuration of the IP Telephones to ensure there are no issues with codecs or other VoIP settings that could cause delays in call quality.
Enable RTCP monitoring: RTCP (Real-time Transport Control Protocol) can be used to monitor call quality metrics such as jitter, packet loss, and delay. Enabling this monitoring can help pinpoint the source of the lag.

NEW QUESTION # 20
Which three statements about Avaya IP Office Server Edition (non-Select) are true? (Choose three.)

A. It requires a primary and secondary server.
B. It must have an Avava IP Office 500V2 Gateway to support SIP trunks.
C. It can be expanded to support 2.000 users in non-Select.
D. It is a software-based solution.
E. It can be upgraded to the Select version.

Answer: C,D,E

Explanation:
It can be upgraded to the Select version: The Avaya IP Office Server Edition (non-Select) can be upgraded to the Select version, offering additional features and scalability options.
It is a software-based solution: The Server Edition is a software-based solution that runs on a server platform, as opposed to hardware-based systems.
It can be expanded to support 2,000 users in non-Select: The non-Select version of the Server Edition can support up to 2,000 users, making it suitable for medium to large deployments.

NEW QUESTION # 21
Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail?
(Select two.)

A. Preferred Edition Licenses on all IP Office systems
B. Installation of IIS on all Voicemail Pro servers
C. Support for Port 80
D. SMTP communication unblocked between Voicemail servers
E. Local Host file

Answer: C,D

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100174760 Page: 133 to 140

NEW QUESTION # 22
When ISDN/PRI calls are being disconnected, what tool should be utilized to troubleshoot the issue?

A. Debug Manager on DTE port
B. SSA Snapshot
C. System Monitor with enabled ISDN L3 filter options.
D. Debug View with default filters

Answer: C

NEW QUESTION # 23
......

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